At Alameda Hospital we take pride in serving you and in delivering quality care. Your comments will help us to improve the care we provide, and we would like to resolve any concern you might have as soon as possible.
If you have concerns about your stay while you are at Alameda Hospital, please ask to speak with the nurse manager. You may also email your comments to the Alameda Hospital Community Relations office.
PATIENT SATISFACTION SURVEY
After being discharged you may receive a survey that asks for feedback on your stay. Please take a few minutes to complete the survey via phone call.
We continually use patient and visitor feedback to make improvements in care and services.
If you or a family member have concerns about any aspect of care (before, during, or after your hospital stay) please contact:
2070 Clinton Avenue, Alameda, CA 94501
FILING A COMPLAINT, QUALITY OR SAFETY CONCERN
You may contact our accrediting or licensing agencies to report concerns. It is your right to file a complaint without fear of retaliation.
To file a complaint:
CA Department of Public Health
850 Marina Bay Parkway, Bldg. P, 1st floor
Richmond, CA 94804
To report quality or safety concerns:
The Joint Commission
One Renaissance Boulevard Oakbrook Terrace, IL 60181