For Patients & Visitors

Whether you are a patient or a visitor, we are committed to ensuring that everyone receives excellent service. Here you will find information about:

  • Guest Services: Our administrative and quality staff are available to assist patients, their families, and friends with any questions or concerns about Alameda Hospital, and/or compliments for the staff. We also offer complaint resolution.
  • Visitor Information: Information on location, hours, parking and more is available here. 
  • Medical Records: We provide assistance with obtaining and understanding your medical record so you can ensure its accuracy; better understand who, what, when, where, and why others may access your health information; and make informed decisions when authorizing disclosure to others.
  • Interpreter Services: Alameda Hospitall offers bilingual staff members  qualified to provide interpretation services and Language Line services that provides 24-hour access to 28 languages.  

For questions, please contact us